24/7 Help Desk Support & Training
On and off-line support to increase results and productivity.
The flexibility of online learning is a major part of its success. The same flexibility also means that many of your e-Learners will be logging on to your programs at varied times– notably, Spectrum Pacific Learning non-business hours when your administrator may be unable to support them. The Spectrum Pacific Learning Help Desk is available 24 hours a day, seven days a week, to answer technical questions and provide support for our clients, all levels of users within their organizations, and their customers.
We help users with issues related to:
- Individual computer setups
- Streaming media
- System configurations
- Chat sessions
We are available to help you via telephone, live chat, and e-mail. Spanish-language user support is also available.
Our help desk gives you the confidence that all technical issues are taken care of, so you can spend your time more productively focusing on your business!
Contact the 24/7 Help Desk
We offer flexible, customizable, menu options and competitively priced services designed to address the broad to very specific needs of each client. For more information, please contact us.